Applied Ethics · Ethics · Paper 2

Business Ethics

Apply Kantian ethics and Utilitarianism to corporate conduct: CSR, whistleblowing, globalisation and the conduct of multinationals.

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⏱ ~39 min full guide AO1 knowledge and AO2 evaluation

Key Terms

Glossary

Corporate Social Responsibility (CSR)
A business's responsibilities to stakeholders, society and the environment beyond profit.
Stakeholder
Anyone affected by a business (employees, customers, community, suppliers).
Shareholder/Stockholder view
(Friedman) The firm's sole responsibility is to maximise profit for owners.
Whistleblowing
Exposing wrongdoing within an organisation.
Globalisation
Worldwide integration of markets, labour and production.

Key Scholars

Learn AO1 knowledge

Kantian ethics in business

  • Humanity formula: employees/customers must never be treated merely as a means (a tool for profit) — rules out exploitation and deceptive marketing.
  • Universalisability: a firm cannot will fraud/false advertising as a universal law without contradiction.
  • Promotes honesty, fair contracts and duties regardless of profit consequences.
  • Critique: ignores consequences; impractical in a profit-driven market; conflicting duties (to shareholders vs workers).

Utilitarianism in business

  • Decisions judged by overall good — supports CSR when it maximises welfare/long-term profit.
  • Cost–benefit analysis fits naturally with business decision-making.
  • Critique: can justify exploiting a minority (e.g. cheap overseas labour) if it benefits the majority; consequences unpredictable.

Key positions

Key positions. Milton Friedman: "The social responsibility of business is to increase its profits" — CSR beyond the law is misusing shareholders' money. Stakeholder theory opposes this: firms owe duties to all affected parties. Useful case studies: Uniqlo, Starbucks, Uber — use one as supporting evidence.

A business maxim must state the policy, circumstance and reason for acting

Kant's false-promise example concerns a borrower who promises repayment while intending not to repay. Universalising a vague maxim such as “businesses may pursue profit” reveals little. The morally relevant maxim needs the circumstance, proposed action and purpose: “When truthful disclosure would prevent a sale, I will conceal a material defect in order to secure revenue.” Precision stops agents tailoring a rule so narrowly that only their own case qualifies.

A contradiction in conception arises where a universal practice destroys the institution the maxim needs. Systematic deceptive promising undermines the assurance that gives a promise its practical force. Contract, credit and ownership depend on shared expectations. This does not mean every existing market convention is morally sacred; it means an agent cannot claim an exception while continuing to rely on everybody else's compliance.

The test reaches beyond outright lies. Selective disclosure, unreadable consent, misleading sustainability claims and contractual terms that one party knows the other cannot understand can all compromise the practice of informed agreement. A company may comply with the literal wording of a rule while adopting a maxim of exploiting predictable misunderstanding. Kantian analysis asks whether the policy can be publicly avowed to every rational participant, not merely whether lawyers can defend it afterwards.

Voluntary exchange does not automatically prove that nobody is used merely as a means

Every cooperative exchange uses the activity of others as a means: a customer uses a seller's service and an employer uses an employee's labour. The humanity formula forbids using a person merely as a means. Genuine consent, truthful information and the opportunity to pursue one's own ends can make reciprocal use compatible with respect.

Formal agreement is necessary but can be morally thin. A worker choosing between a hazardous job and destitution may sign voluntarily in a legal sense while possessing little bargaining power. A platform may obtain consent to surveillance through terms no realistic user reads. Kantian analysis asks whether the arrangement preserves rational agency: can the person understand, refuse, negotiate and maintain the material independence needed to form projects?

This produces both negative and positive duties. Businesses must not coerce or deceive. They also have an imperfect duty to support others' permissible ends. Norman Bowie develops this towards fair pay, autonomy and meaningful work. The difficult institutional question is how an imperfect duty that allows latitude becomes an enforceable corporate standard. A defensible answer links it to governance, capability and the firm's dependence on cooperative labour rather than treating every desirable benefit as an absolute entitlement.

The kingdom of ends turns governance into a question of voice

In a kingdom of ends, rational agents are both authors and subjects of shared moral law. Applied to organisations, the formulation challenges rules imposed on workers while withholding the information or voice needed to endorse them. Consultation, whistleblowing protection, transparent discipline and participation are therefore not merely techniques for raising productivity; they can express equal moral standing.

Endorsement does not require unanimous preference. A rule may frustrate an individual interest and still be one that free and equal agents could accept as fair. The central contrast is between governance justified to those bound by it and hierarchy that treats obedience as the worker's only relevant capacity. This also explains why a benevolent manager is not enough: respect concerns institutional status, not just kindness from above.

The objection is practical. Firms must coordinate expertise and make timely decisions; full participation can be costly and employees may prefer limited responsibility. A Kantian reply need not demand direct democracy for every task. It demands that authority have a justifiable scope, that affected people can contest misuse and that efficiency never becomes a blanket reason to silence them. The degree of participation should track the significance of the decision for their agency and ends.

Utilitarian business analysis must count externalities and opportunity costs

A narrow calculation compares profit, consumer satisfaction and employment. A complete utilitarian analysis includes harms shifted outside the transaction: pollution, insecure work, public health costs, depletion of common resources and consequences for future people. These are externalities when the price paid by buyer and seller does not capture costs imposed on others. Ignoring them is not a neutral simplification; it systematically distorts utility.

Opportunity cost is equally important. Money spent on one safety intervention, wage rise or charitable project cannot be spent elsewhere. Peter Singer's global approach asks where resources reduce suffering most effectively, potentially challenging highly visible local schemes with low impact. Yet measurement can privilege benefits that are easy to count and miss dignity, community knowledge or long-term trust.

The calculation also needs a time horizon and risk model. An unsafe shortcut may generate immediate savings while creating a small probability of catastrophic harm. Expected utility multiplies magnitude by probability, but uncertain estimates can be manipulated. Transparency, sensitivity analysis and precaution where losses are irreversible make the reasoning more accountable. “It creates jobs” and “it maximises happiness” are conclusions only after these wider effects are included.

Can a company be morally responsible? Separate legal personality from moral agency

Business ethics often speaks as if a company decided, intended and apologised. Legally, a corporation can own property, enter contracts and bear liabilities. Moral agency is a harder claim. A company has no single consciousness: decisions emerge from boards, managers, procedures, incentives and dispersed employee actions. If responsibility requires an individual intention, corporate responsibility may appear to be shorthand for the responsibilities of identifiable people. That view protects precision and prevents an organisation being blamed while its decision-makers disappear from view.

Yet reducing every corporate wrong to one person's choice can also misdescribe organised action. A defective safety culture, an incentive scheme that rewards concealment, or a reporting chain that filters out bad news may produce a stable policy which no one employee designed. The company can possess decision procedures, institutional memory and publicly declared commitments that persist as staff change. Moral criticism then targets the organisation's governing structure as well as the people operating it. Sanctions, reform and apology can be directed towards the entity because the entity coordinates the harmful pattern.

A defensible layered account refuses an either-or answer. Individuals remain responsible for what they authorise, conceal or fail to challenge within their role; seniority and access to information affect the burden. The corporation bears responsibility where its authorised systems generate or tolerate the practice. Investors, consumers and regulators may have secondary duties where their choices sustain it. This model matters in essays because it blocks two evasions: employees cannot say that only the abstract company acted, and leaders cannot blame isolated employees for predictable effects of the system they designed.

Purpose before profit: shareholder primacy and stakeholder governance

A shareholder-centred model argues that managers are entrusted with other people's capital and should pursue the owners' lawful commercial objectives. Profit is not necessarily greed: it can signal that customers value the output, fund innovation, protect employment and discipline waste. On this view, managers who spend corporate resources on personal social priorities may avoid democratic accountability. Government should set environmental and labour rules, while firms compete within them. The moral force of the argument comes from agency, property and a division of institutional roles, not from the claim that money is the only value.

Stakeholder theory begins from a different description of the firm. Employees invest skills and time; suppliers organise around expected orders; customers expose themselves to product risk; communities provide infrastructure; and future people inherit environmental effects. These relationships can generate duties not captured by the current share price. A board should therefore ask how corporate purpose creates value for several interdependent groups and how severe burdens are distributed. Stakeholder governance need not mean satisfying every preference equally. It requires reasons for prioritising claims, especially where one group lacks bargaining power or cannot exit cheaply.

The central evaluative issue is whether stakeholder language genuinely constrains managers. A vague promise to balance everyone can license almost any decision after the event. Shareholder primacy offers a clearer objective but risks treating legal minimums as the whole of morality and shifting costs onto people without contractual power. A strong synthesis distinguishes commercial viability from ultimate purpose: profit is a necessary condition for most continuing businesses, yet the means of earning it and the interests a company may sacrifice require independent justification. Governance becomes ethical when decision rights, information and remedies reflect the people whose agency and basic interests are at stake.

Information asymmetry: why formal choice may not amount to informed consent

These cases connect Kant's humanity formula with deception and coercion. Modern markets add a subtler problem: one party often knows far more than the other. A lender understands a product's fee structure, a platform understands its recommendation system and an employer understands how performance data will be used. A customer or worker may click agreement without grasping a complex term or realistic alternative. Formal consent records an action, but Kantian respect asks whether the person had the information and practical opportunity needed to choose as a rational end.

This does not make every unequal exchange exploitative. Expertise creates value, and no person can investigate every production process. Trust, professional standards, plain explanations and remedies allow cooperation without complete knowledge. The ethical failure occurs when the better-informed party deliberately uses confusion, urgency, hidden defaults or a person's vulnerability to secure agreement that would probably be refused under clearer conditions. Such design does more than produce a bad consequence: it enrols another person's decision-making capacity in a plan while frustrating that capacity.

A utilitarian analysis reaches some overlapping conclusions through trust and welfare. Misleading practices may produce immediate revenue but increase complaints, anxiety, regulatory costs and suspicion across the market. However, a narrow calculation might permit deception when detection is unlikely and aggregate gains appear large. Kant supplies a principled limit: reliable consent cannot be replaced by a prediction that manipulation will pay. In examination cases, students should test disclosure, comprehension, voluntariness, viable exit and the purpose of the choice architecture rather than merely stating that terms and conditions existed.

Meaningful work: a benefit, an imperfect duty or a requirement of dignity?

Bowie develops a Kantian case that employment should enable rather than merely consume rational agency. Meaningful work can include some control over how tasks are performed, intelligible connection between effort and purpose, opportunities to develop capacities, recognition, security against arbitrary treatment and a voice in rules that shape working life. This does not imply that every task must express a vocation or provide constant fulfilment. It asks whether an organisation structures work for persons who can understand, contribute and revise shared ends, rather than treating labour as an interchangeable input.

The status of this duty needs care. A strict negative duty prohibits deception, coercion and degrading treatment. A positive or imperfect duty to support development leaves discretion about timing and form. If meaningful work belongs only to beneficence, a firm might comply through occasional training while leaving routine power untouched. If it is a condition of respecting humanity, some forms of surveillance, deskilling or unanswerable algorithmic control may be wrong even when wages and contracts are lawful. The most persuasive position ties the strength of the duty to the depth of control the employer exercises over a person's time and opportunities.

Utilitarianism supplies further arguments but also tensions. Autonomy, competence and social connection tend to improve wellbeing, retention and the quality of decisions. Yet redesigning work can be costly, and some employees may prefer predictable tasks, shorter responsibility chains or higher pay to participatory governance. Respect requires listening to that variety rather than imposing one managerial ideal of fulfilment. The defensible conclusion is procedural as well as substantive: workers need honest information, non-humiliating conditions, channels of influence and real possibilities for development, while the precise design should be tested with those who perform the work.

Whistleblowing: divided loyalty, complicity and proportionate disclosure

Whistleblowing creates a genuine conflict because employees acquire duties through role, promise and trust, while also retaining duties to customers, colleagues and the public. Confidentiality enables organisations to deliberate and protects legitimate information; routine unauthorised disclosure can harm innocent people. Loyalty, however, is not obedience to any instruction. A company that exposes others to serious avoidable risk cannot turn silence into a moral duty merely by writing it into a contract. The question is which loyalty is morally prior when an organisation departs from the purposes that made cooperation legitimate.

A careful decision sequence asks about evidence, severity, imminence, personal involvement, internal routes, independence of review and likely effects of disclosure. Where harm is limited and internal correction is credible, raising the issue through protected channels respects both the institution and those affected. Where leaders are implicated, evidence is being destroyed or serious harm is imminent, escalation outside the organisation may become justified. Disclosure should normally be limited to what is needed; exposing unrelated personal information is not redeemed by a good cause.

Kantian ethics emphasises truthfulness, public reason and refusal to participate in a maxim of concealment. Utilitarianism weighs prevented harm against damage to trust, employment and fair investigation. Neither theory gives an automatic instruction to disclose everything. The strongest judgement connects them: a person must not become the instrument of a serious wrong, but should choose a route that preserves accuracy, due process and the rights of uninvolved parties as far as the urgency permits. Corporate policy is ethical when it offers independent reporting, protection from retaliation and evidence that reports change decisions.

Marketing: persuasion, manipulation and the construction of preference

Markets depend on communication. Advertising can inform people that an option exists, explain relevant differences and allow producers to compete for attention. Persuasion is not automatically an attack on autonomy: reasons, imagery and emotion are ordinary parts of human communication. The moral boundary is crossed when a business intentionally bypasses or disables reflective choice through false claims, concealed sponsorship, fabricated scarcity, addictive interaction patterns or targeting based on vulnerabilities that are irrelevant to the product's value.

Preference utilitarianism cannot simply count every click as a satisfied preference. Some preferences are based on misinformation, conflict with a person's more stable aims, or have been engineered by the same system that claims to fulfil them. Brandt's ideal of desires surviving informed and calm scrutiny offers one correction; Hare's requirement to consider preferences impartially offers another. A business should distinguish what a person selects under pressure from what that person would endorse with adequate information and time. This does not require a paternalistic veto over ordinary tastes, but it changes how evidence of welfare is interpreted.

Kant's test concerns the advertiser's maxim and the status of the audience. If the strategy succeeds only because people cannot recognise what is being done, it cannot form the basis of transparent cooperation. Age, financial distress and unequal digital knowledge can intensify the duty of care. In an essay, a productive comparison is that Kant explains why covert manipulation is objectionable even where the purchaser reports satisfaction, while utilitarianism better captures cumulative effects such as debt, attention loss and market-wide distrust. Ethical marketing should be intelligible, contestable and compatible with the customer's continuing agency.

Tax, lobbying and corruption: legality does not exhaust duty

A firm may distinguish tax evasion, which breaks the law, from tax avoidance, which arranges activity within formal rules. Moral evaluation cannot stop at that distinction. Public institutions educate workers, enforce contracts, protect infrastructure and sustain the conditions in which business can operate. Aggressive schemes designed only to detach taxable profit from real activity may comply with a literal provision while undermining the cooperative system on which the firm relies. Kantian universalisation asks whether the strategy could be publicly adopted without destroying the revenue practice it exploits.

Utilitarian analysis must consider more than the firm's retained funds. Lower tax might finance investment and reduce prices, but lost revenue may fall on public services or shift burdens to less mobile taxpayers. Predictions need evidence and attention to distribution: one pound does not have the same practical significance for every person. The company should compare ordinary planning, which chooses among incentives deliberately offered by government, with artificial arrangements whose commercial rationale is negligible. Transparency and consistency across jurisdictions help show whether a position can be defended publicly.

Lobbying is similarly ambiguous. Organisations possess knowledge that can improve policy, and petitioning government is part of political participation. It becomes ethically troubling where money purchases privileged access, information is selectively distorted or a firm seeks rules whose costs are hidden from those affected. Bribery is a clearer Kantian failure because it replaces public criteria with a secret personal transaction and cannot be willed as a general rule for trustworthy offices. The larger lesson is that legal permission is a starting constraint; reciprocity, fair institutions and the common conditions of agency supply further moral tests.

Environmental decisions: externalities, uncertainty and future persons

An environmental externality occurs when part of the cost of production is imposed on people outside the price-making transaction. Pollution, habitat loss and long-lived emissions show why voluntary exchange between buyer and seller does not settle the morality of a product. Those affected may never have consented, may live elsewhere or may not yet exist. A serious utilitarian assessment expands the boundary of the calculation to include health, livelihoods, non-human suffering, loss of options and the probability of irreversible outcomes.

Uncertainty does not justify assigning a value of zero. Decision-makers can use ranges, scenario analysis and precaution where damage may be severe and difficult to reverse. Discounting future effects may reflect uncertainty or alternative uses of resources, but a high discount rate can make a large later harm appear trivial merely because its victims are temporally distant. Impartial utility gives no obvious reason why a person's pain counts less because it occurs after the current board has left. The timing of benefits and burdens therefore requires an explicit ethical argument, not only a financial convention.

Kantian ethics reaches the issue through universal maxims, respect for persons and duties to sustain conditions in which rational projects remain possible. Future people cannot negotiate current contracts, which strengthens rather than erases the need for representation. A just transition also matters: immediate closures can burden workers and communities who did not design the harmful system. Ethical strategy combines a credible path away from damage with retraining, participation and protection against cost-shifting. It does not treat either environmental urgency or present livelihoods as a slogan that cancels the other.

Data, automated decisions and the difference between prediction and judgement

Businesses increasingly use data to predict credit risk, demand, employee performance and customer behaviour. A prediction can improve consistency and reveal patterns unavailable to one decision-maker. It can also reproduce past discrimination, use a proxy for a protected feature, or place a person inside a statistical group that hides relevant individual evidence. Ethical evaluation asks not only whether a model is accurate on average, but whose errors occur, what those errors cost and whether an affected person can understand and challenge the decision.

Kantian respect requires more than informing a person that automation occurred. If an outcome significantly affects work, finance or access, the decision process should remain answerable to reasons the person can contest. Secret criteria and unreviewable scores risk turning the subject into an object of management. Human review is valuable only when the reviewer has authority, time and information to depart from the system; a ceremonial click does not restore agency. Data collection itself needs purpose limitation because consent to one service does not automatically authorise every profitable inference.

Utilitarianism asks whether automation reduces error, cost and arbitrary bias compared with realistic alternatives, while counting privacy, chilling effects and concentrated harm. Aggregate accuracy can conceal a severe burden on a small group. Rule-based safeguards such as audit, appeal, representative testing and deletion limits may therefore create greater long-run utility than case-by-case managerial discretion. The theories converge on accountable design, but for different reasons: welfare requires reliable outcomes and trust, whereas dignity requires that people remain participants in decisions rather than merely predicted behaviour.

Global production and structural exploitation

A low wage is not automatically exploitative merely because it is lower than one paid elsewhere. Prices, alternatives and local conditions differ, and employment can improve a person's options. The ethical question is whether the firm takes unfair advantage of constrained circumstances, helps create those constraints, or imposes conditions no person with adequate bargaining power could reasonably accept. Consent may be genuine yet insufficient to prove fairness when refusing a contract means exposure to severe deprivation.

Kantian analysis examines whether workers are treated as co-authors of the productive arrangement. Safe conditions, honest terms, freedom of association, predictable pay and access to remedy support rational agency. Outsourcing does not erase responsibility where the purchasing firm's price, deadline or auditing incentives make violations foreseeable. At the same time, an abrupt withdrawal intended to protect reputation can remove livelihoods without improving standards. Respect requires engagement with workers and a plan that does not use them first as cheap labour and then as evidence of corporate virtue.

Utilitarian analysis captures the broad effects of trade, including income, consumer affordability, skills, public revenue and possible environmental harm. Its difficulty is the baseline: saying a job is better than nothing can legitimate almost any condition. The comparison should include feasible improvements and the distribution of gains along the chain. A high-attainment answer distinguishes mutually beneficial exchange from just exchange. Benefit shows that cooperation has value; justice asks whether risk, voice and reward are arranged on terms that all affected parties could defend.

Primary-text extracts

Short, attributed extracts for close analysis. Use the source and context, not a quotation in isolation.

there is one and only one social responsibility of business—to use its resources and engage in activities designed to increase its profits
Milton Friedman, The Social Responsibility of Business Is to Increase Its Profits · New York Times Magazine, 13 September 1970, p. 33 Read in context

Use it: Do not stop at the slogan: Friedman adds compliance with the rules of open competition and opposes deception and fraud. Ask whether lawful rules exhaust responsibility.

any group or individual who can affect or is affected by the achievement of the organization's objectives
R. Edward Freeman, Strategic Management: A Stakeholder Approach · p. 46

Use it: The definition identifies stakeholders but does not yet rank their claims. Supply a principle for resolving a conflict between workers, investors, customers and a local community.

never merely as a means
Immanuel Kant, Groundwork of the Metaphysics of Morals · Akademie 4:429 Read in context

Use it: Test whether information, bargaining power and exit allow each stakeholder to participate as an end rather than merely serving the firm's target.

a universal law of nature
Immanuel Kant, Groundwork of the Metaphysics of Morals · Akademie 4:421 Read in context

Use it: Write the commercial policy as a precise maxim before testing whether the institution it relies on could survive universal adoption.

happiness of all concerned
John Stuart Mill, Utilitarianism · Chapter II Read in context

Use it: Expand concern beyond the contracting parties to workers, communities, future people and others carrying external costs.

intense, long, certain or uncertain
Jeremy Bentham, An Introduction to the Principles of Morals and Legislation · Chapter IV Read in context

Use it: Use Bentham's dimensions to prevent a business calculation from counting immediate benefits while ignoring duration, probability and extent.

create as much value as possible
R. Edward Freeman, Managing for Stakeholders · Section 1

Use it: Treat stakeholder mapping as the beginning of analysis, then rank claims through risk, contribution, rights and vulnerability.

meaningful work
Norman E. Bowie, Business Ethics: A Kantian Perspective · Chapter 3

Use it: Examine whether voice, development and non-arbitrary conditions are implications of respect rather than optional staff benefits.

the interests of all those affected
Peter Singer, Practical Ethics · Chapter 8

Use it: Challenge national and corporate boundaries when suffering is displaced along a supply chain.

respect human rights
United Nations, Guiding Principles on Business and Human Rights · Principle 11 Read in context

Use it: Compare philosophical responsibility with the institutional expectations to avoid infringement and address adverse impacts.

Evaluate AO2 arguments

Arguments / strengths

  • Kant protects worker dignity & consumer honesty.
  • Utilitarianism gives a practical decision tool (cost–benefit).
  • CSR can build trust, reputation and long-term profit ("good ethics is good business").

Challenges

  • Profit motive can clash with ethics; CSR may be mere PR ("greenwashing").
  • Kant too rigid for fast commercial decisions.
  • Utilitarianism can sanction exploitation/sweatshops.
  • Globalisation makes accountability and regulation difficult.

Shareholder and stakeholder theories ask different accountability questions

Friedman's objection is not simply that profit matters more than morality. It is that an executive appointed to pursue owners' lawful purposes lacks democratic authority to spend their resources on a personal social programme. Freeman's stakeholder approach begins elsewhere: a firm is constituted by relationships with parties who can affect or are affected by its objectives, so management owes an account of value creation across that network.

The sharp test concerns externalities and power. If profit is earned by shifting costs onto workers, communities or future people, saying that the firm obeyed current rules may not answer the ethical objection. But expanding the stakeholder set raises its own problem: who selects and ranks stakeholders when interests conflict, and by what mandate?

Does respect require meaningful work or only a voluntary contract?

Using Kant, Norman Bowie argues that work should support autonomy, rational development, adequate material independence and moral agency. This goes beyond banning coercion and deception: a technically voluntary job can still deskill, surveil or silence workers in ways that treat their capacities as disposable inputs.

The counterargument is institutional. A firm is a cooperative economic organisation, not a university or moral tutor; imposing an ideal of meaningful work may reduce opportunities or paternalistically decide what fulfilment means. A Kantian reply must therefore distinguish enabling workers' own ends from prescribing those ends, and explain how far an imperfect duty can become a corporate obligation.

Act and rule utilitarian scholars supply different corporate decision systems

J. J. C. Smart defends direct act assessment: if breaking a rule really produces the best result, rule worship should not block it. In business, that can justify an exceptional breach of confidentiality or contract when the consequences are decisively better. The danger is motivated reasoning. Managers who benefit from the exception are poorly placed to estimate its supposedly unique utility.

Richard Brandt asks which code informed, rational people would support for a society. A rule-utilitarian institution values predictable protections because trust, planning and reduced bias have large long-run benefits. R. M. Hare distinguishes intuitive moral thinking—using reliable principles in ordinary conditions—from critical thinking for conflicts and exceptional cases. This offers a sophisticated division of labour, not a claim that every board decision should be improvised from scratch.

Henry Sidgwick exposes a further problem: common-sense duties often align with utility, but the demands of impartial benevolence can conflict with the agent's own rational good. In a corporation, executives are also role agents entrusted with others' resources. Utility must explain when impartial welfare overrides fiduciary commitment and when respecting that institution itself promotes welfare. The result is a debate about levels of justification, not merely act versus rule labels.

Global supply chains test responsibility for distance and structure

Globalisation separates a consumer-facing company from extraction, manufacture and disposal through layers of contract. Legal distance can obscure moral dependence. A Kantian asks whether the business model relies on workers accepting conditions they could not rationally endorse; a utilitarian includes welfare throughout the chain rather than counting only domestic gains.

Causal responsibility is distributed but not therefore absent. Influence, knowledge, benefit and capacity to change practice help determine responsibility. A small buyer may lack the leverage of a dominant purchaser, yet choosing not to investigate predictable abuse can still be culpable ignorance. Due diligence, traceability and collective standards are ways of converting diffuse concern into action.

There are genuine trade-offs. Abrupt withdrawal from a low-income supplier may remove livelihoods; continuing without reform may entrench exploitation. The alternatives are not simply “boycott” or “ignore”. Phased improvement, worker-led monitoring, purchasing prices that make compliance possible and remedies for past harm can better align means and ends. High-quality evaluation compares feasible transition paths rather than judging an abstract snapshot.

Corporate culture: how incentives turn isolated choices into an ethical system

Codes of conduct are weak evidence when promotion, bonuses and informal status reward the opposite behaviour. Culture consists partly in what an organisation repeatedly notices, celebrates, excuses and investigates. If a sales target can be reached only through misleading customers, predictable misconduct is not an accidental departure from policy. Responsibility reaches those who set the target, ignore warning data or make dissent costly, even if they never order a particular deceptive act.

A Kantian organisation should make its operating maxims capable of public endorsement. That requires accurate reporting upwards, reasons that can be challenged and protection for people who refuse an improper instruction. The kingdom-of-ends idea is not fulfilled by a consultation survey if authority remains arbitrary. Participation should match knowledge and impact: front-line workers may see risks hidden from senior leaders, while managers must integrate information across the enterprise. Respect is expressed through the design of decision rights, not simply courteous language.

Rule utilitarianism explains why consistent procedures for safety, conflict of interest and complaint handling often outperform ad hoc benevolence. Clear rules lower fear and coordination costs, but they need review when they create perverse effects. Act utilitarian exceptions should carry an evidence burden because people readily exaggerate the benefit of the exception that advances their target. Ethical culture therefore combines stable constraints with learning: record reasons, measure effects, invite independent scrutiny and revise incentives when outcomes reveal a gap between the organisation's stated and operative purposes.

A disciplined method for unseen business cases

Begin by mapping stakeholders without treating the list as the argument. Identify who decides, who benefits, who carries risk, who lacks information, who cannot easily exit and who is absent from the transaction. Then formulate the policy as a maxim containing the circumstance, proposed action and purpose. A vague maxim such as make profit cannot be universalised meaningfully; a precise one might permit concealing a known defect when disclosure would reduce sales. Test contradiction, publicity and the use of rational agency.

For utilitarian analysis, specify the alternative rather than comparing the proposal with an impossible world. Include probabilities, duration, distribution, indirect effects, opportunity costs and the reliability of the evidence. Separate preference satisfaction from momentary choice, particularly where marketing or dependency shapes the preference. Ask whether a rule could reduce bias and strategic exception-making. Named scholars should do analytical work: Smart can defend case sensitivity, Brandt can test a code chosen under informed conditions, Singer widens the circle of interests and Williams exposes threats to integrity.

Conclude by identifying a decisive reason and the conditions under which it would change. It is rarely enough to say that both theories have strengths. State whether the act violates a constraint that consequences cannot normally override, whether the predicted welfare gain is robust, and what institutional reform follows. The best answer moves between individual choice and corporate structure: who should act now, and what rule or incentive would prevent the same conflict recurring? That produces a reasoned judgement instead of a decorated stakeholder list.

Product safety: precaution, disclosure and the ethics of residual risk

No product can be made free from every risk, so a duty to guarantee perfect safety would halt useful activity. The ethical task is to identify foreseeable hazards, reduce them proportionately, communicate residual risk and monitor what happens after release. A firm should compare the product with feasible alternatives rather than with an imaginary zero-risk world. Severity, probability, reversibility and the user's ability to protect themselves all affect the standard of care.

Kantian respect makes concealment especially serious. A customer cannot decide as a rational agent when material evidence is withheld or a warning is designed to be overlooked. Technical accuracy is insufficient if presentation predictably defeats understanding. When new evidence appears, the company's duty is not fixed by what was known at launch: warning, repair, suspension or recall may be required. Treating previous purchasers as sources of reputational risk rather than persons exposed to harm reverses the proper priority.

Utilitarianism weighs the benefits of availability against expected harm and the costs of correction, but a small probability of catastrophic injury should not disappear inside an average. Independent testing and mandatory reporting can improve utility by correcting optimism and conflicts of interest. The strongest policy combines precaution with learning: specify an evidence threshold, invite challenge, disclose uncertainty and pre-commit to action if indicators worsen.

Redundancy and restructuring: a lawful decision can still distribute sacrifice unjustly

A business may need to close a division or reduce staffing to remain viable. Protecting every existing role regardless of cost can endanger the whole organisation and the people who depend on it. Consequential analysis therefore compares realistic restructuring plans, including the risk of doing nothing. Yet total jobs saved is not the only measure. Notice, retraining prospects, local dependence, pension effects and who previously benefited from strategic mistakes shape the justice of the burden.

Kantian ethics does not make employment permanent, but it rejects treating workers as disposable inputs whose plans never enter deliberation. Honest advance communication, fair selection criteria, employee voice and support for transition recognise agency. Secrecy may sometimes prevent destabilising speculation, though that reason should not become a routine excuse for presenting an irreversible decision as consultation. A process that invites views only after every material choice is fixed lacks the reciprocity it advertises.

Executive and investor sacrifice is relevant where employees are asked to absorb the costs of decisions made above them. Equal sacrifice need not mean equal sums; capacity and responsibility matter. A reasoned conclusion distinguishes the permissibility of restructuring from its manner and distribution. The business case may justify change while the chosen process remains deceptive or the allocation of loss remains unfair.

Executive pay and incentives: reward, desert and the problem of measurable targets

High executive pay is often defended through scarcity, responsibility and the value created by exceptional decisions. Competition for leadership may require attractive compensation, while owners may freely choose how to reward an agent. The ethical question is not answered by the size alone. It concerns how value is measured, whether gains arise from genuine performance, who bears downside risk and whether the process is governed by people independent of the beneficiary.

Incentive pay can align management with long-term organisational success, but any measure becomes a target that can distort behaviour. A reward tied narrowly to short-term share price may encourage delayed maintenance, aggressive sales or the shifting of costs beyond the reporting period. Utilitarian evaluation should count system effects and compare the motivational gain with mistrust, inequality and perverse incentives. Rules that defer reward, include non-financial indicators and recover payment after misconduct may improve the evidence that compensation tracks durable value.

Kantian analysis asks whether the pay structure could be endorsed by the people whose cooperation creates the result and whether it respects fair process. It does not require identical income, since roles and contributions differ. It does challenge a system in which senior agents set opaque rewards while demanding restraint from workers with little voice. Desert is credible when criteria are public, responsibility includes failure as well as success, and no group is used to absorb risks excluded from the leader's calculation.

Philanthropy, purpose and the risk of moral licensing

Corporate giving can transfer resources, expertise and attention to neglected needs. Singer's impartial concern supports directing help where it prevents the greatest serious harm rather than where it produces the best photograph. Partnerships can also create knowledge and public trust. Nevertheless, a donation does not cancel injustice in the firm's core activity. Funding a local project cannot compensate the same community for avoidable pollution without acknowledgement, remedy and change.

Kant distinguishes acting in accordance with duty from the motive of duty, though a corporation's mixed motives are institutionally complex. Reputation and genuine benefit can coexist. The practical question is whether beneficiaries remain ends or become material for a marketing strategy. Conditions should not silence legitimate criticism, and community priorities should shape projects rather than being replaced by an executive's preferred legacy. Transparency about costs and expected outcomes helps separate partnership from image management.

Moral licensing occurs when one visible good is treated as permission for unrelated misconduct. A sound governance system therefore evaluates philanthropy separately from tax, labour, environmental and product duties. Beneficence is valuable after justice, not instead of it. The strongest programme links giving with the firm's capabilities, invites independent evaluation and avoids claiming moral credit greater than the durable benefit delivered.

AO2 workshop

Arguments, objections and judgements

Evaluation is not a scorecard. Each lens identifies the criterion that makes one response more persuasive than another.

Debate 01

A freely accepted employment contract is sufficient to satisfy Kant's humanity formula.

Case in support

Mutual agreement allows both parties to use the exchange for their own ends, and imposing an external ideal of work can be paternalistic.

Challenge

Deception, necessity and unequal bargaining power can make formal consent compatible with treating rational capacities as disposable inputs.

Reasoned judgement

Consent is indispensable but must be informed and substantively usable. Respect also requires conditions in which workers can understand, contest and pursue their own ends.

Debate 02

Businesses should maximise shareholder value within the law and leave social policy to government.

Case in support

Managers are agents, not elected legislators; clear objectives improve accountability and prevent them spending others' resources on private moral preferences.

Challenge

Law may lag behind harm, firms help shape the rules and profit can depend on externalising costs to stakeholders who never consented.

Reasoned judgement

The agency objection limits arbitrary executive philanthropy but not responsibility for harms integral to value creation. Governance should make wider obligations accountable rather than pretending they do not exist.

Debate 03

Rule utilitarianism is better suited than act utilitarianism to corporate ethics.

Case in support

Repeated decisions, conflicts of interest and the value of trust make stable public rules highly beneficial and reduce self-serving exceptions.

Challenge

Rules can preserve harmful conventions and produce avoidable loss in genuinely exceptional circumstances.

Reasoned judgement

Public rules should carry a strong presumption, with transparent escalation for exceptions. This captures indirect utility without turning rules into intrinsically binding duties.

Debate 04

Meaningful work is a moral responsibility of business.

Case in support

Work occupies much of adult life and firms organise conditions that can develop or suppress autonomy, skill and participation.

Challenge

Meaning is plural, jobs serve economic functions and requiring employers to furnish fulfilment may reduce opportunity or impose elite preferences.

Reasoned judgement

A firm need not supply each employee's life purpose, but it should avoid designing work that needlessly destroys agency and should enable workers to shape the conditions affecting them.

Debate 05

A corporation can be morally responsible in its own right.

Case in support

Corporations possess authorised decision procedures, stable policies and institutional memory. Organisational incentives can generate a pattern that survives staff changes, so reform and blame reasonably target the entity as well as particular people.

Challenge

Only human beings understand reasons, form intentions and experience accountability. Corporate language can become a shield that lets directors and employees displace their own responsibility onto an abstraction.

Reasoned judgement

Corporate responsibility is defensible as responsibility for an organised system, provided it supplements rather than replaces individual accountability. Ask which people controlled the system and which institutional arrangements made the outcome predictable.

Debate 06

Managers should prioritise shareholders because social policy belongs to elected government.

Case in support

Managers are agents entrusted with capital, and a clear commercial objective disciplines self-serving decisions. Public priorities should normally be set by institutions with democratic authority rather than unelected executives spending other people's resources.

Challenge

Law cannot anticipate every externality or unequal relationship. Employees, communities and future people contribute to or bear the cost of corporate activity, so treating their interests only as legal constraints can permit serious injustice.

Reasoned judgement

Commercial viability matters, but shareholder return is not a complete moral purpose. Boards need publicly stated criteria for stakeholder duties so that broader responsibility does not become unaccountable managerial discretion.

Debate 07

If a customer accepts the terms, the business has respected that customer as an end.

Case in support

Voluntary agreement usually shows that both parties expect benefit and protects adults from paternalistic substitution of another person's preferences for their own.

Challenge

Choice can be shaped by hidden terms, severe need, misleading defaults or information asymmetry. A signature or click may record assent without the understanding and viable alternatives required for meaningful agency.

Reasoned judgement

Consent is necessary but its quality matters. Respect requires proportionate disclosure, comprehension, freedom from manipulative pressure and a remedy where the stronger party controls material information.

Debate 08

Employees have an overriding duty to expose corporate wrongdoing.

Case in support

Silence can make an employee complicit in serious harm, and loyalty to an organisation cannot require cooperation in practices that defeat its legitimate public and contractual purposes.

Challenge

Inaccurate or excessive disclosure can injure innocent colleagues, privacy, fair investigation and justified confidentiality. Internal routes may correct a problem with less collateral damage.

Reasoned judgement

The duty becomes stronger with evidence, severity, urgency and failed internal accountability. Disclosure should be accurate, proportionate and directed to a body capable of remedy, with unrelated information protected.

Debate 09

Utilitarian cost-benefit analysis is the fairest basis for environmental business decisions.

Case in support

It brings diffuse harms, future effects and opportunity costs into one decision frame, preventing vivid local interests from automatically outweighing larger but less visible benefits.

Challenge

Monetisation can conceal incomparable goods, uncertain irreversible harms and unequal marginal impact. Discounting may make future people disappear from a calculation designed by present beneficiaries.

Reasoned judgement

Cost-benefit evidence is indispensable but not self-interpreting. Use ranges, distributional analysis, precaution and rights-based limits, and make the treatment of future interests explicit.

Debate 10

Kantian ethics is too demanding for competitive business.

Case in support

Strict duties against deception and using persons merely as means can prohibit profitable practices that competitors retain, while positive duties such as meaningful work leave managers with costly and uncertain obligations.

Challenge

Competition cannot make a deceptive maxim coherent or remove another person's dignity. Trustworthy contracts, empowered workers and transparent governance can also sustain reputation, learning and long-term cooperation.

Reasoned judgement

Kant is demanding where a business model depends on frustrated agency, and that is a moral diagnosis rather than a flaw. Imperfect duties still permit discretion, while public rules can prevent ethical firms being punished for compliance.

Debate 11

Targeted advertising is acceptable whenever its factual claims are true.

Case in support

Relevant personalisation can reduce search costs and connect customers with options they value. Emotional appeal is not necessarily deceptive, and people retain responsibility for ordinary purchasing choices.

Challenge

A true statement can be embedded in an interaction designed to exploit distress, conceal sponsorship or obstruct reflection. Behavioural data may reveal vulnerabilities the person never intended to offer for commercial use.

Reasoned judgement

Truth is a minimum condition, not the whole standard. Ethical targeting should be recognisable, proportionate to the context, easy to refuse and compatible with the person's more stable aims and informational rights.

Debate 12

A company fulfils its tax duty by obeying the letter of the law.

Case in support

Tax rules are complex positive law, and firms need predictable obligations. Managers should not invent liabilities that elected governments chose not to impose, especially where competitors and investors rely on lawful planning.

Challenge

A scheme can exploit a technical mismatch while undermining the cooperative institutions that make commerce possible. Legal compliance does not answer questions about artificiality, reciprocity or shifting burdens to less mobile taxpayers.

Reasoned judgement

Law sets an enforceable floor. Ethical planning also asks whether the arrangement has a genuine commercial rationale, could be defended publicly and treats the public framework as a shared institution rather than a loophole-generating obstacle.

Compare the scholars

A high-level essay does more than name thinkers: it identifies exactly where their assumptions, methods or conclusions diverge.

ScholarCore positionAO2 useQuotation or evidence
Immanuel KantGerman philosopher of duty; formulated the categorical imperative.The named scholar for Kantian Ethics; apply the humanity formula to Business and Sexual Ethics.“Act only on that maxim which you can will to become a universal law.”
Milton FriedmanEconomist: the sole social responsibility of business is to increase profits.The key anti-CSR position in Business Ethics, opposed by stakeholder theory.“The social responsibility of business is to increase its profits.”

Key quotations

Copy the exact wording into a retrieval list, then practise explaining why the quotation matters.

“The social responsibility of business is to increase its profits.”Milton Friedman (essay title) · The New York Times Magazine, 13 September 1970
“never merely as a means”Immanuel Kant · Groundwork, Akademie 4:429
“happiness of all concerned”John Stuart Mill · Utilitarianism, chapter II
“meaningful work”Norman E. Bowie · Business Ethics: A Kantian Perspective, chapter 3

Practise Exam questions

Build a response

  • "Kantian ethics is of no use to businesses." Discuss.
  • "The only responsibility of a business is to make a profit." Discuss.
  • Assess whether globalisation has made businesses less ethical.

Apply Fresh practice question

Written independently in a 40-mark OCR-style format; this is not an official OCR past-paper question.

Original OCR-style practice · 40 marks

A business has no moral duty beyond obeying the law and creating value for its owners. Discuss.

shareholdersstakeholderscorporate responsibilityglobalisation

Use the model-answer method →

Past questions

  1. AS 2024Corporate social responsibility should be a priority over profit. Discuss. (30)
  2. A2 June 2024‘According to utilitarianism, a business should focus on profit-making and nothing else.’ Discuss.
  3. A2 November 2021Evaluate the view that Kantian ethics provides a more useful approach to whistle-blowing than utilitarianism.
  4. AS 2019‘Good business decisions are always good ethical decisions.’ Discuss.
  5. A2 2018‘Kantian ethics provides the best approach to Business Ethics.’ Discuss
  6. SampleAssess the view that utilitarianism provides the best approach to business ethics
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Recall and self-test

Retrieval cards

Say the point aloud before revealing it.

Self-test

Match the term to its definition

Choose one answer for each question. Your best score stays on this device.

Question 1A business's responsibilities to stakeholders, society and the environment beyond profit.
Question 2Anyone affected by a business (employees, customers, community, suppliers).
Question 3(Friedman) The firm's sole responsibility is to maximise profit for owners.

Recommended reading

Affiliate/paid links. As an Amazon Associate I earn from qualifying purchases. The recommendation is editorial; no price is shown because availability and pricing can change.

Core textbook

OCR A Level Religious Studies: Religion and Ethics (2020, ISBN 9781510479951)

An OCR-focused course textbook for securing the specification foundations of the Ethics paper.

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Revision guide

My Revision Notes: OCR Religion and Ethics (ISBN 9781510418059)

A concise companion for consolidating terminology, theories and exam-focused recall.

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Stretch reading

Christopher Bennett, What Is This Thing Called Ethics? 2nd ed. (ISBN 9780415832335)

Accessible academic reading that adds conceptual depth and sharper material for AO2.

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How to use the complete Ethics reading list

Go further Annotated reading